In hard times the temptation is to reign everything in and wait for things to improve. This is when many companies start to struggle. Through new strategies and considering our motivation as salespeople we are able to develop ways to maximise the new opportunities and strengthen our relationshsips with current clients. We look at how marketing and sales working together becomes essential during these periods. We also look at internal systems and find out how to strip out non-essential but expensive work so that we can maximise profits whilst increasing the value of what we offer. This course will set companies on the right path to see off any recession and emerge considerably stronger when it ends.

For more detailed course outlines of this and other modules fill in our express enquiry form

Sales and Service Induction - 2 days

Prioritising & Time Management

Incoming Call Structures

Customer Transition

Listening & Questioning

This module is for new, inexperienced or untrained sales and service people. The training covers the vital areas, converting incoming enquiries, time management, simple research, customer transition (how anyone buys anything), effective questioning, voice technique, negotiation made easy and closing.

It is important to appreciate that this module is also for anyone who does not see themselves as a sales person but ultimately has revenue generating responsibility, often from existing and renewal customers. This training allows anyone to deal with customers' issues far more effectively.

For more detailed course outlines of this and other modules fill in our express enquiry form

The Reality Sales Structure - 3 days

Telesales & Field Sales Prospecting

Account Management Training - This is the only way to sell and work with a client as a partner over a long period of time. It is a proven sales process that creates real and natural customer relationships and leads to higher order values. Whose agenda is more important, yours or your clients? Learn how to put them first and give them what they want.

For more detailed course outlines of this and other modules fill in our express enquiry form

Field Sales - 3 Days

Researching & Planning

Territory management

Getting Appointments

The Reality Sales Structure Review

Determining Your Unique Selling Points

Creating your Value Added Propositions

Delivering your Proposal

This module is for people making the transition between telesales and field sales or for those looking for a new approach to selling and servicing clients

For more detailed course outlines of this and other modules fill in our express enquiry form

For more detailed course outlines of this and other courses fill in our express enquiry form