1 Day Open Course
Thursday April 24th 2008 at Woburn House, Tavistock Square, London. WC1

"Management is doing things right; leadership is doing the right things."

Managing People
Objectives

This module gives managers from different businesses the chance to come together and share experiences and offer alternative approaches to be tested. Through a series of exercise, debates and discussions, they can share ideas and decide what actions can be taken into their workplaces to improve efficiency and teamwork.

Training Content Overview

Morning

• Leadership vs. Management the differences
• The Art of Delegation
• Ongoing performance evaluation - made easy
• The difference between Empathy & Sympathy
• How to empower staff
• Taking control over the 'meeting' culture
• Your availability

Afternoon

• What demands are placed upon us and our staff?
• Targets vs. Capabilities
• When work comes in exactly what happens? -Considering workflow
• How can we improve our systems?
• What are the time factors?
• How do we prioritize and make change positively and quickly?

Over this 1 day course you are challenged to look at your people management style, your current systems and encouraged to test new approaches. Through the sharing of theories, discussions and exercises you will try different scenarios and study perceptions. The module concentrates on theories and then puts these into practice. The skills and knowledge you learn or rediscover will improve your effectiveness and serve to increase productivity, profitability and staff motivation.

Fees

Payment is in advance. We will send you an invoice with details of how to pay upon booking.

Why choose this course and work with us?

1. From the moment you make an enquiry you will deal with the same person, and that same person is also one of your trainers. This means that you enjoy continuity and actually deal with the people who will train you.
2. We don't use associate or freelance trainers; every trainer who trains for Reality Training is employed by Reality Training. Every trainer is also responsible for managing their clients. This means that the trainers are totally behind the content they deliver, they will have written it and designed your training course.
3. The two directors have twenty nine years of combined successful business experience. We aren't rookies and we don't need to be thinking of retiring yet. Which means you are working with a company that is enjoying fast growth and moving in exciting directions. We've just published our first book, The Death of Late Space, and have three more in development.
4. All our core modules are two trainer courses - the vast majority of the training market offers one trainer. The advantage of two trainers is that you get closer observation of your group, and each trainer can see how to support the other. This results in your group enjoying a greater focus and a variety of training styles. Preferring one trainer over the other is a luxury you can afford!
5. Our courses are lively, highly entertaining and memorable due to our skills as professional actors and presenters. This means that those skills we gained are being used to help businesses and are not resigned to our memories.
6. Our understanding of marketing, (we own Reality Media, a marketing consultancy), means we are better able to relate to the sales and marketing disciplines within your organization; and understand the challenges of combining two disciplines/teams. This means we consider the full impact of our work.
7. We practice what we preach - we are still training and selling. We learn something new everyday, from each meeting we have, every training day we have, when we work with you too. We have much to learn, and love the process.
8. We use technology appropriately in our training and sometimes with dramatic effect. Playing audios, going online, and showing film clips. We can achieve a huge amount with a flip chart and a pen, and know when to stimulate the other senses through other learning methods.
9. We have created an extensive range of training modules and dedicate time to updating and refining these before every single course we run. When we are not training, we are researching our content, selling, or having meetings about training. We have the luxury of making time to read the very latest business books so that if you can't we've got the best parts to share with you. We are keen to suggest recommended reading on most business subjects, please just ask.
10. As well as seeing us on the days we train there are other days when we are working for you. Where we prepare your training content which involves researching your market, competitors and buyers. We then spend time producing your training notes. Our bespoke notes mean you get an actual, true record of what we've covered and what was said. Bonus Reason 11. We dress smartly, are always on time, and we do not travel luxury. Which means we might be a refreshing change?

By Underground
Russell Square served by Piccadilly line
Kings Cross/St Pancras served by Victoria line, Northern line (City branch), Piccadilly line, Hammersmith and City line, Circle line, Metropolitan line
Euston served by Victoria line, Northern line (both branches)
Euston Square served by Hammersmith and City line, Circle line, Metropolitan line.
By foot from London train terminus
Walking distance from Kings Cross/St Pancras, Euston.

By bus from London train terminus
Bus stops for all main line stations are located in Tavistock Square or Euston Station Square forecourt.

By car
There is no car parking at Woburn House. The nearest parking is on metered parking in Tavistock Square. There are also parking meters in neighbouring streets. The nearest long-stay car park is NCP Russell Court on the corner of Woburn Place and Coram Street WC1.

Entrance to Woburn House
The main entrance to Woburn House is opposite the gardens at the north end of Tavistock Square. There are two goods entrances in Tavistock Square and Upper Woburn Place. Please report to the reception desk at the main entrance to arrange for either goods entrance to be opened.

Wheelchair access is via the main entrance
Woburn House website address is www.woburnhouse.co.uk

For any additional information on hotels or if you have a particular food intolerance then please let us know so that we can help.

Jeremy Blake - Reality Training 01280 824 808
jeremy@realitytrain.co.uk

For more detailed course outlines of this and other courses fill in our express enquiry form